Shipping & Delivery Policy
Effective Date: July 4, 2026
At HungerCrafts, we are committed to delivering fresh, high-quality food products safely and on time. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
Orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festive seasons, promotional campaigns, or high-demand periods, processing times may be slightly longer.
2. Shipping Coverage
HungerCrafts currently ships across most locations in India.
Delivery availability depends on the serviceability of your PIN code through our logistics partners.
We reserve the right to decline delivery to locations that are not serviceable.
3. Estimated Delivery Time
Estimated delivery timelines are:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Tier 2 Cities | 3–6 Business Days |
| Tier 3 Cities & Rural Areas | 4–8 Business Days |
| Remote Locations | 5–10 Business Days |
These are estimated delivery times and may vary depending on courier operations and local conditions.
4. Shipping Charges
Shipping charges are calculated based on the delivery location, order weight, and applicable promotional offers. The exact shipping charges, if any, will be displayed during checkout before payment.
Free Shipping
Free Standard Shipping is available on all prepaid orders with a minimum order value of ₹499 or above.
Orders below ₹499 may incur shipping charges, which will be calculated and displayed during checkout.
Alternatively, if you prefer a higher threshold:
Free Standard Shipping is available on all prepaid orders with a minimum order value of ₹999 or above.
Orders below ₹999 may incur shipping charges, which will be be calculated and displayed during checkout.
Additional Information
Shipping charges (if applicable) are non-refundable once the order has been dispatched, except where required by applicable law.
Cash on Delivery (COD), if offered, may be subject to an additional convenience fee, which will be shown during checkout.
HungerCrafts may introduce or modify free shipping offers, promotional shipping discounts, or delivery charges at its sole discretion. Any such changes will apply to future orders and will be reflected on the website.
5. Courier Partners
Orders may be delivered through trusted logistics providers, including but not limited to:
Delhivery
Blue Dart
DTDC
Xpressbees
Ecom Express
India Post
Other authorized logistics partners
The courier partner will be selected based on service availability and destination.
6. Order Tracking
Once your order has been shipped, you will receive:
Order Confirmation
Shipping Confirmation
Tracking Number
Courier Details
Tracking information may be shared via:
Email
SMS
WhatsApp (where available)
7. Delivery Attempts
Our logistics partner may attempt delivery multiple times.
If delivery is unsuccessful due to:
Incorrect address
Incorrect contact details
Customer unavailable
Refusal to accept delivery
the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
8. Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including:
Weather conditions
Natural disasters
Public holidays
Government restrictions
Strikes
Transportation disruptions
High seasonal demand
Courier network delays
We appreciate your patience in such situations.
9. Delivery Address
Customers are responsible for providing:
Correct Name
Complete Address
PIN Code
Mobile Number
Landmark (if applicable)
HungerCrafts is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
10. Damaged or Tampered Packages
If your package appears to be:
Damaged
Opened
Leaking
Tampered with
please:
Do not accept the package if the damage is significant.
Take clear photographs of the package.
Contact our customer support within 24 hours of the delivery attempt.
Failure to report issues within this period may affect our ability to investigate and resolve the matter.
11. Food Safety
To ensure product quality and safety:
Store products according to the instructions on the packaging.
Consume products before the stated Best Before or Expiry Date.
Do not consume products if the packaging seal is broken or compromised.
12. Delivery Acceptance
Upon delivery, customers are advised to:
Verify the package condition.
Confirm the correct products have been received.
Report any shortages, incorrect items, or visible damage within 24 hours of delivery.
13. Order Cancellation After Dispatch
Once an order has been dispatched from our warehouse, it generally cannot be cancelled.
Any approved cancellation after dispatch will be handled in accordance with our Cancellation & Refund Policy.
14. Shipping Restrictions
We reserve the right to refuse or cancel shipments in cases such as:
Restricted service areas
Regulatory restrictions
Safety concerns
Suspected fraudulent activity
Force majeure events
15. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
HungerCrafts
Email: support@hungercrafts.in
Website: https://www.hungercrafts.in
Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
HungerCrafts is committed to ensuring that every order reaches you safely, efficiently, and in the best possible condition. We appreciate your trust and look forward to serving you.
